Two of Telerx’s client programs – one of the world’s leading manufacturers of household products and a well-known health care organization – are expanding. Customer service representatives who join these growing teams will handle incoming consumer contacts via phone, mail, email, the Internet and fax only. They will not be telemarketing or making outbound sales calls. Instead, they will educate consumers about the household items they use everyday, answering questions like how to use products or where to find them. Or, they will help consumers and patients take care of themselves by addressing health-related issues. Communicators will work on behalf of one particular client only, becoming experts in that company’s products and services. For more information, please contact Nancy Gussow Gross at 215.347.5752.